FAQ

What documents do I need to rent a car in UAE?
  • Valid Driving License
  • Passport
  • Emirates ID (For residents)
  • Entry stamp on the passport (For Tourist)
  • Credit or Debit Card (Visa/Master Card)
What kind of driver’s license is required to drive in the UAE and does it have to be an international driving license?

1. For UAE Resident Visa Holders: A valid UAE Driving License. 
2. For Visitors (on visit/transit visa) from GCC Countries: A valid GCC country driving license.
3. For visitors from all other countries other than GCC countries (on visit/transit) : a valid international driving license.

What documents do you require in order to rent a car?

For individual retail customers, we will require scans or photos of the hirer’s:

Emirates ID, front and back

UAE driver’s license or, as applicable, the home-country drivers license along with an international driver’s permit

Passport face and visa page. For those on tourist visas, a scan of the entry-stamp page will suffice.

Filled customer profile form

Front of the credit card you will put on file.

Who can rent from EZ Car Rent a Car and what is the minimum period of rental?

To be able to rent a car  from EZ Rent a Car the hirers should be at least 21 years if age and should hold a valid UAE driving license (for 6 months at least) in case of UAE residence permit holder and an International license in case of a tourist permit. The minimum rental period is 24 hours from the time of renting.

What do we do in case of a breakdown or accident?

EZ Rent a Car offers you 24hr breakdown and roadside assistance. And In the unforeseen circumstances of your vehicle being involved in an accident please note that the vehicle should not be moved from the point of the accident or damage, except in the case where the damage is minor and the vehicle is causing an obstruction to the traffic. You will then call the police and remain with the vehicle in order to obtain a police report to be submitted to EZ Rent a Car so that an insurance claim can be made. 

Can anyone other than me drive the car?

Yes an additional drive can be added on with a minimal charge. The counter staff is to be informed at the time of the rental and documents such as passport and valid driving license to be submitted.

What happens if I return the car late?

An Additional day charge is applied.

What is the policy on off-road driving?

Off-road use is a violation of the rental agreement and is not allowed.

How does Salik (Toll) work?

All of our vehicles are installed with a Salik tag. Each crossing at the Salik toll gates will include a charge of AED 5. Your Salik bill will be issued to you along with your rental invoice.

Terms & Conditions

Materials available on ezrent.ae are protected by the copyright laws of the United Arab Emirates and other countries. © Copyright E Z Rent a Car L.L.C. All rights reserved.

© 2017 EZ Rent A Cars - All Rights Reserved