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Terms & Conditions

Terms and conditions:

Here, is a quick overview of the general terms and conditions that we include in our contract, which will be explained to you in more detail by your sales agent. More information is also available in our FAQ section.

It is your responsibility to ensure that you conduct a thorough inspection of the vehicle prior to check-out and to ensure that all pre-existing damages are recorded on the vehicle check report (“VCR”) All of our vehicles are comprehensively insured –driver, passenger and third party liability coverage is provided.

A premium location fee of 50.000 AED for each month of part thereof occurs for rentals originating or ending at airport or train stations.

In Dubai a toll fee (Salik) may apply. The car is equipped with a Salik tag, which is attached to the windscreen. Each time a vehicle passes a Salik toll station a fee applies.

Cross border rentals are on request only. Cross border rentals are allowed to the following countries.

The renter and the driver have to be in possession of a valid driving license.

United Arab Emirates residents require a United Arab Emirates driver's license.

Drivers from the GCC countries are required to present original passport. GCC identification cards are not accepted.

Customers on resident / employment visa or if the resident visa is under process are required to have a UAE driving licence which must be at least one year old. If the UAE driving licence   is less than one year old then a supporting driving licence providing that the driver has been driving more than 1 year is required.

Drivers from the countries not listed below are only permitted to drive with an international driving licence supported by the original home country licence.

If Drivers licence was issued outside origin country valid current residence visa or working permit is required.

Valid national driving licenses from the following countries are accepted:

North America: Canada, USA

East Asia & Pacific: Australia, China, Hong Kong, Japan, New Zealand, Singapore, South Korea

Europe: Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, Turkey, United Kingdom

Middle East: Bahrain, Kuwait, Oman, Saudi Arabia, Qatar

Africa: South Africa

Customers from China are requested to have a notarized translation of their driving license approved and stamped by their embassy or consulate.

Customers must present a valid passport in the Roman alphabet at the time of rental as proof of identification.

Kindly note that we require the following documents upon handling over the vehicle:

- Passport copy supported by the original passport, 

- Driving License Copy - supported by the original driving license that should be above one year old, 

- Valid Credit Card only.

Our Clients

Terms & Conditions

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